Is RealCare Baby Recognizing Student ID’s?

By Nate Schlieve, Realityworks Product Support Technician

Many educators use RealCare® Baby’s demonstration mode to give their students practice caring for Baby before taking it home for an overnight simulation experience. Once in a while, however, Baby will respond perfectly to the student ID during a demonstration but not respond to the student ID during the actual simulation. Why might this happen? Demonstration mode is a great way to test the functionality of Baby’s antenna and the student ID, as Baby will respond to any student ID in a demonstration, even one that is not programmed to that Baby. Because of that fact, demonstration mode is not a good way to verify whether the correct ID is being used.

Follow these steps to verify that you are using the correct ID for your Baby:

  1. In the Control Center Software, select the Baby from the “Available” screen and click “Program Baby.”
  2. On the “Program Baby” screen, check the numbers under ID1 or ID2 and compare them to the numbers that are printed on your student ID.

If you have all zeroes or something other than what is printed on your student ID, you will need to program a new ID to the Baby. Follow the steps on this “How to Change Student IDs” document to assign a new ID.

HowToChangeStudentIDs-SupportDoc

Additional Product Support resources like video tutorials, documentation, webinars and FAQs can be found in our online Product Support Center. If you need further support, contact our Product Support Team by calling 800.830-1416, option 2, or emailing productsupport@realityworks.com.

From Our Product Support Team: Testing RealCare® Baby’s Head Sensitivity

By Nate Schlieve, Realityworks Product Support Technician

Are you concerned that one or more of your RealCare Baby infant simulators may have a sensitive head? Although this is uncommon, general wear and tear can occur over time, including the loosening of Baby’s head. If you are concerned that Baby is triggering head support failures too easily, there is a way you can test Baby’s head to verify whether it is within product specifications or if it does indeed have a loose head.

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Test RealCare Baby’s Head Sensitivity

You’ll need:

  • Baby, unplugged from charger
  • An ID
  • A Bottle
  • A Diaper

Directions:

  1. Lie Baby flat on its back.
  2. Select the Baby on your Control Center Software.
  3. Click “Demo.”
  4. Select “Preset 1.”
  5. Click “Start Demo.”
  6. When you hear Baby start crying for care, gently pick it up from the shoulders and do not support the head.
  7. Register the ID, then administer care. You’ll know immediately whether a head support failure has occurred by Baby’s cry.
  8. When the care event is completed, lie the Baby flat on its back and wait for the next care event.
  9. Repeat Step 6, remembering to not support the head. Again, you’ll know immediately whether a head support failure has occurred by Baby’s cry.

The key to this test is the fact that RealCare Baby is designed to not trigger a head support failure solely because it was picked up gently by the shoulders without head support. If you have followed the above steps and confirmed that you cannot pick gently pick Baby up by the shoulders without triggering a head support failure, then the Baby will need to see “the doctor” – our Product Support Team!

We can be reached by calling 800.830-1416, option 2, or emailing productsupport@realityworks.com.

See a demonstration of Baby’s Head Sensitivity Test by viewing our head sensitivity test video here.

5 Things You Should Be Doing Every Time You Deploy Baby

Sending out RealCare Baby with students throughout the year can create unique challenges. Here are 5 best practices we have gathered from talking with instructors over the years.

1. Gather available resources. There are a wealth of resources available when working with RealCare Baby:

2. Follow through. If you tell your students that if they return their baby with their wristband broken they get a zero, then give them a zero, etc. If you start making exceptions, you will weaken your program.

3. Practice makes perfect! Take class time to give all students hands-on practice before sending Babies home with them. This will solve many problems that you might have otherwise.

4. Be creative. Assign hands-on projects, like play time between students and their Babies. Have students journal and take pictures documenting their play time.

5. Do your own press. Don’t forget to toot your horn! Social media is a great way to get student involvement. Be sure to publicize what you are doing at school and in your local media. Don’t forget to include pictures!

The following are also great resources to reference:

Back to School with RealCare Baby

It’s Back to School time, which means it’s time to get RealCare Baby out of storage and ready for some new adventures! Here are some tips to get you started and back in the groove with your RealCare Baby program.

  1. Take the RealCare Program Health Assessment to learn how you can improve the health of your RealCare Program.
  2. Before deploying Baby each week, charge it overnight to ensure a full 7 day’s use.
  3. Number all accessories that come with each Baby to easily track parts.
  4. Review the many support resources available to you free on our website including:
  5. Give your students access to the RealCare Baby Guide app (available for iPhone and Android) so they can easily access “how-to” info, FAQs and video guides 24/7 to help them with their care experience.
  6. Follow us on Facebook, Twitter, Instagram, Pinterest, LinkedIn and YouTube, for news, updates, free downloads, product support tips, etc.

For more back to school tips and tricks take a look at this video, which reviews Baby’s components, programming, report interpretation, curricula, product support resources and more.

Summer-ready RealCare Babies in 5 simple steps

We’re approaching summer again, which means most RealCare Baby® infant simulators are being put away for a well-deserved rest. Before storing your Babies for the summer, follow these 5 simple steps. Doing so will help ensure that your Babies are ready for summer break – and that you can enjoy a smooth start to your RealCare Program this fall.

1. Give your Babies one final full charge.

  • Baby should be charged overnight, then unplugged – don’t leave Baby plugged in all summer. Ideally, your Babies should be charged for a few hours every 3 months. Haven’t used Baby since January or February? Now is the time to charge them overnight.
  • FYI: The batteries will gradually drain out on their own. Do not be surprised if the Babies start to make a popping sound while in storage. This is an indicator that the batteries are giving off their final amount of charge. Don’t worry; this is normal and the popping sound can last for a few days.
  • You can follow along with the “RCB Battery Maintenance” instructions here.

2. Wash the clothing and clean the Baby.

  • For Baby: Disinfectant wipes, Mr. Clean Magic Erasers and acne cream with sunlight are all great ways to get ink and other common stains off of Baby’s vinyl
  • For Baby’s clothing and supplies: Baby’s diapers and clothing can be machine washed in cold, gentle cycle. Tumble dry on low. We recommend line drying to prevent wear and tear.
  • Get more great cleaning tips here.

3. Place your Babies in plastic bags to protect the vinyl.

  • Be sure the bag does not have any print that can bleed onto the vinyl.

4. Store your Babies in a cool, dry place.

  • Baby should be stored indoors, in the plastic bag, for optimum conditions. If this isn’t possible, every attempt should be made to keep Baby dry and clean.
  • If Baby is stored in a very cold or hot environment, allow 24 hours for Baby to adjust to a moderate temperature before use.
  • Dramatic changes in temperature can cause water condensation inside Baby. Allow time for the condensation to evaporate before use.

5. BONUS TIP: Jump-start your fall lesson planning  by downloading our free career exploration curriculum today!

We know how important it is to provide career exploration opportunities to students. That’s why we created the Using the RealCare Program for Career Exploration, which contains 6 lessons that use our RealCare products (Drug-Affected Baby, Fetal Alcohol Syndrome Baby, Pregnancy Profile, RealCare Baby and more) as springboards to career exploration lessons.

(Don’t have all the products? No problem! They’re not required to use the curriculum).

Click here to learn more and download the curriculum yourself.

Learn more by watching our on-demand webinar: How to Prepare RealCare Baby for Summer Break:

Additional Product Support resources like video tutorials, documentation, webinars and FAQs can be found in our online Product Support Center. If you need further support, contact our Product Support Team by calling 800.830-1416, option 2, or emailing productsupport@realityworks.com.

Why Did RealCare Baby Shutdown?

By Nate Schlieve, Realityworks Product Support Technician

Did you know that there are four ways that RealCare Baby can turn off before its scheduled stop time? Ever look at your simulation report and see “______ Shutdown” and wondered what it means? The four different methods that can end a simulation early are: Abuse Shutdown, Battery Shutdown, Emergency Shutdown, Neglect Shutdown. Here is what causes the Baby to trigger each
specific shutdown.

Abuse Shutdown – Occurs when the Baby has been mishandled 24 times. That includes head supports, rough handling and shaken baby. Once Baby triggers 24 mishandle events the Baby will turn off.

Battery Shutdown – Battery level drained out enough to stop the simulation.

Emergency Shutdown – This occurs when the button that is above the red light is held down for 6 continuous chimes. This is manual, it will NEVER happen on its own.

Neglect Shutdown – If the Baby does not respond to an ID within 12 continuous hours it will turn itself off. So if the student gets the wrong ID, of the ID does not get programmed, it will turn off in 12 hours.

Visit our RealCare Baby Product Support page for videos, guides, FAQs and troubleshooting tips!

Does RealCare Baby Adjust for Daylight Saving Time?

By Nate Schlieve, Realityworks Product Support Technician

Daylight Saving Time begins on March 12th, and many might be wondering “Does RealCare Baby adjust for DST?” The answer is no, during the simulation Baby will not adjust to Daylight Saving Time. If you have a specific Quiet Time for Sunday the 12th, you will want to adjust the time and possibly the length of the quiet time. Let’s say you need a Quiet Time to begin at noon on Sunday. When it is noon in real time, Baby thinks it is 11 am, so you will need to set your Quiet Time to begin at 11 am.

Once the simulation has ended you may ask yourself, “how do I adjust Baby so it is on real time?” The answer is, you do not have to make any adjustments. RealCare Baby takes the time from your Control Center, and your Control Center takes the time from the clock in your computer. As long as your computer has adjusted to DST (most computers do), then your Babies will be on the correct time when you program the next simulation. Double check the clock in your computer after March 12th, if it is on the correct time, the Babies will also be on the correct time.

Visit our RealCare Baby Product Support Page for Videos, Guides, FAQs and Troubleshooting Documents to help you manage your RealCare Program!

Tips for Programming Quiet Times for RealCare Baby® 3

By Nate Schlieve, Realityworks Product Support Technician

Quiet Times are a function that allows the instructor to set a specific time during a simulation where the RealCare Baby will not ask for any care. This is a discretionary function, and does not have to be used unless the instructor feels there is an event that warrants a Quiet Time. Here are some tips when setting the Quiet Times.

  1. Quiet Times can only be used up to three times during a simulation, and each Quiet Time has a maximum of 12 hours each. There is no way to increase the number of Quiet Times or increase the total hours of Quiet Times. So, if you use the Quiet Times, use them wisely.
  2. Quiet Times cannot be programmed at the same time a simulation begins. So if you set a simulation to start at 3 pm, you need to program the Quiet Time to begin at 4 pm.
  3. If programming an evening Quiet Time that will begin any time after midnight, be sure to set the Quiet Time to begin the following day. Example: if you have a simulation beginning on Friday, at 5 pm and you want the Quiet Time to begin at 1 am, you have to set the Quiet Time to begin on Saturday at 1 am. Remember, Friday ends at midnight.
  4. On rare occasions we have encountered instructors who use Quiet Times and Day Care during the same simulation. If you put the Baby into Day Care mode in the morning, but have an afternoon Quiet Time, you must end the Day Care BEFORE the Quiet Time starts. Example: Let’s say the students bring the Baby to you in the morning and you turn on the Day Care mode, but there is a 3 pm Quiet Time. You MUST end the Day Care BEFORE 2:59 pm. If you end the Day Care any time after 3 pm, you will also stop the Day Care.
  5. Finally, remind the students that in a Quiet Time the Baby will not ask for care, but the Baby WILL cry if mishandled (head supports, rough handling, shaken baby, wrong position). Quiet Time does not mean totally quiet; students are still responsible for how they handle Baby in a Quiet Time.

Full details on Quiet Time and Day Care modes can be found in the RealCare® Control Center Software Help Guide

For more RealCare Baby product support, including videos and FAQs check out our product support page.

Adjusting the RealCare® Baby Grading Scale

By Nate Schlieve, Realityworks Product Support Technician

  • Do you feel that you to make adjustments to the points taken off for each mishandle event?
  • Do you think that points should be reduced or increased to better reflect what you feel is appropriate for your grading scale?
  • Did you know that you can change the points taken off for each mishandle event?

We can help! Just follow these four easy steps…

  1. First, go to any class folder, select any report and click “View”
  2. On the view report screen, click where it says “Edit Rubric”
  3. A new window will open and in there you can increase or decrease points for each mishandle event
  4. Click “OK” and all reports, past-present-future will now reflect the new point system

For more product support tips make sure to check out our Product Support Page and our Pinterest Board too!

Is RealCare® Baby Recognizing ID Tags?

By Nate Schlieve, Realityworks Product Support Technician

Ever have students who have just completed a full simulation mention that their Baby was not accepting the ID very well? Before running a test or a demonstration you can look at the student’s report and verify if there was an ID problem or not.

Start by looking at the Performance Overview box. There is more to this box than just the Performance Overview percentage.

img1 Look at the Proper Care section of the Performance Overview. This section is very important because it provides you with an idea of how attentive the participant was with the Baby. The Proper Care percentage is calculated by dividing the number of care events the participant properly responded to (left side) from the total number of requested care events (right side).img2

If you look at just the Proper Care section alone, you can tell the participant gave excellent care. You can also tell from the Proper Care box that we have a very attentive student by looking at the total number of times the ID was recognized against the total number of requested care events. In the example above the Baby requested 103 care events and the ID was recognized 109 times. The Baby will respond to the ID whenever the Baby is crying for a care event, fussy event, or mishandle event. If the total number of times the ID is recognized is greater or equal to the total number of requested care events it is an indication that any time the Baby cried for care the student was there to respond. It also indicates that the Baby is responding just fine to their ID.

To see guides, videos, FAQs and troubleshooting with RealCare Baby, visit our support page: https://www.realityworks.com/support/realcare-baby/