Control Center Software Version 4

Congratulations on your RealCare Baby 3 purchase! You need to take a couple of steps to ensure your new Baby operates correctly.

RealCare Baby 3 contains new sensors to monitor the temperature of its environment, and what clothing Baby is wearing and for how long. RealCare Baby 3 will not work with your current software – you must update your software to Control Center Software Version 4 for Baby to report the correct data back to you. 

Step 1.

Please click on the correct software update button for your operating system. This will install an update to the current version, or a full installation if needed.

PC Software Update Mac Software Update

Important notes: You may need to contact your IT personnel to enter the administrative rights to complete this download. System requirements are Windows XP or newer OR Mac OS 10.4 or newer.

Step 2.

Please click on the button to install an XStick/Comm Pod Driver Update.

XStick/Comm Pod Driver Update

You will see a chart called “Currently Supported VCP Drivers”. In that chart, find your operating system.

For Windows, click on the words “setup executable” under the “Comments” column on the right-hand side of the table. Then follow the prompts to install.

For Mac, click on the version number that is listed in the “Mac” row under the “PPC” column. Then follow the prompts to install.

Step 3.

Please click here to watch product support videos related to RealCare Baby 3 and Control Center Version 4 topics like these:

How to Read Your RealCare Report: Page 1
Car Seat Detector Instructions
RealCare Baby Tutorial
What Baby’s Colored Lights Mean
Updating Control Center Software

Step 4.

Finally, you may download a copy of the RealCare Baby 3 limited warranty and copies of the new lessons available to RealCare Baby 3 owners.