From our Product Support Team: 3 Steps to Transferring RealCare Baby® Report Data to a New Computer

By Nate Schlieve, Realityworks Product Support Technician

TeacherAtComputer-233wide

Switching computers in time for the new school year? Follow these 3 steps to transfer old RealCare Baby® simulation reports to your new computer!

Step 1: Locate the data file that contains all the information needed to restore your RealCare® Control Center Software settings, Babies and Baby Report Data you’ve previously been using.

  • On a PC (prior to Vista):

C:\Documents and Settings\All Users\Application Data\Realityworks\Control Center

  • On a PC with Vista:

C:\Program Data\Realityworks\Control Center

(Please note that it is Program Data, NOT Program Files)

  • On a PC (Windows 7 and 8.1):

C:\Program Data\Realityworks\Control Center

  • On a Mac OS:

hd/users/{your user name}/documents/realityworks/control center

In all cases, you are looking for a file called data.

Step 2: Save the data file onto a jump drive or a specific folder on your computer network, like a temporary folder.

Step 3: On your new computer, retrieve the data file and re-save it to the original path location.

If needed, share these steps with your IT technician to transfer old simulation reports to your new computer.

Additional Product Support resources like video tutorials, documentation, webinars and FAQs can be found in our online Product Support Center. If you need further support, contact our Product Support Team by calling 800.830-1416, option 2, or emailing productsupport@realityworks.com.

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