Keep RealCare Baby® Communicating: How to Update Baby’s Firmware

By Nate Schlieve, Realityworks Product Support Technician

When using your RealCare Baby® Control Center Software, you may notice the appearance of an asterisk next to the green checkmark:

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This asterisk indicates that your RealCare Baby’s communication software, or firmware, needs to be updated. Fortunately, this is a simple procedure that comes with many benefits, including:

  • Better communication speed
  • Less interference
  • The ability to change communication channels
  • The ability to run battery calibrations

Updating your RealCare Baby firmware takes anywhere from 5-30 minutes, so it is best to schedule this update for a weekend. When you are ready, simply follow the steps in this attachment to update your Babies.

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Do you have a question for our Product Support Team? Contact us by calling 1-800-830-1416, option 2, or emailing productsupport@realityworks.com.

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