Did you know that there are four ways that RealCare Baby® can turn off before its scheduled stop time? Ever look at your simulation report and see “______ Shutdown” and wondered what it means? The four different methods that can end a simulation early are: Abuse Shutdown, Battery Shutdown, Emergency Shutdown, Neglect Shutdown. Here is what causes the RealCare Baby simulator to trigger each specific shutdown.
Abuse Shutdown
This occurs when the RealCare Baby Simulator has been mishandled 24 times. That includes head supports, rough handling and shaken baby. Once Baby triggers 24 mishandle events the Baby will turn off.
Battery Shutdown
This means that the battery level drained out enough to stop the simulation.
Emergency Shutdown
This occurs when the button that is above the red light is held down for 6 continuous chimes. This is manual; an Emergency Shutdown will NEVER happen on its own.
Neglect Shutdown
If the RealCare Baby simulator does not respond to an ID within 12 continuous hours, it will turn itself off. So, if the student gets the wrong ID, or the ID does not get programmed, the Baby will turn off in 12 hours.
Learn More
Looking for more information on the RealCare Baby simulator? Consider these:
- Visit our RealCare Baby User Center for videos, guides, FAQs and troubleshooting tips
- Read our blog post, “RealCare Baby Tips: Your Most Common Questions Answered“
- Check out our blog post, “7 Steps to Successful RealCare Baby Deployment (Whether You’re Teaching Remotely or In the Classroom“
so I just got my baby, and it cooed 3 hours ago. It has done nothing since. what do I do?
Thanks for stopping by, Lizzy! Your baby may simply be on a schedule where it does not cry very often. If you are in doubt, we recommend reaching out to your instructor. If your instructor is worried about a product support issue, they are welcome to contact us directly. Thank you!
I woke up at 3:00 to the baby crying again after changing its diaper at 2:58. I tried everything to keep the baby quiet, I changed the diaper again, tried feeding and rocking but it kept crying. I didn’t really put attention to the cycle of the cry because I was more worried about what it wanted. The baby then go silent… Is there something wrong?
Thanks for reaching out, Aisha! I recommend reaching out to your teacher to find out more about the schedule your Baby was on when it was sent home with you. Of course, if there does appear to be a hardware issue, please let your teacher know that we are happy to assist! 🙂 Thank you!
My real care baby was making weird noises then she just stopped working like the voice fully just shuts off. The baby is still alive but I think it was a low battery shutdown other then that I do not know unless the programing had something happen to it. My instructor also had not replied to me telling her this so I don’t know what to do.
Thank you for the post. This is very informative and helpful also.
My realcare baby started crying, but then when i tried to chime it, the crying abruptly stopped and the baby started whimpering and went to crying. Almost like a broken record. every time i tried to chime it, the sound would stop and the baby would start up again. and even if i just let it go off it would act as if i tried to chime it. the sound would stop and it would restart the cycle. it did this for 25 minutes straight and then suddenly cooed and went silent. I dont know if this is normal, but it doesnt seem normal.
Baby just made a loud beeping sound while rocking in the car seat. I’ve only missed 2 or 3 cares and I haven’t broke its neak?? I need answers quick please.
Good morning! Thanks for your enquiry. The teacher who programmed your Baby would actually be the best person to reach out to, as he or she knows your Baby’s care schedule. If they cannot determine why a noise is happening, he or she can reach out to our Product Support Team at 800-830-1416 or productsupport@realityworks.com. Thank you!
Hi i fed my baby once around 11:30 am then again around 12:40 it’s now 6:19 and he hasn’t made a single noise? And the battery is popping up green and the wireless one keeps flashing yellow also. What do i do?
Hello Joselyn – we recommend you work with your teacher on the timing of when this happened.
I was rocking my baby and all of a sudden it made a weird beep sound. It was not a coo or a burp or a laugh or a cough. It just beeped. What did I do?
Hello Cadence – we recommend you work with your teacher on the timing of when this happened.
My baby breathes alot is it good or bad it hasn’t cryed
All babies run on different schedules and there might be a few hours in between needed care. If there are concerns please reach out to your instructor.
Is it common for the baby to not do anything for more than 5 hours? I’m concerned cause it’s my first day having it and I don’t know how it fully works yet
5 hours is not a common length of time for Baby to be quiet. Please check with your instructor to see if there were issues with the programming.
Does the real care baby sleep on its own
When my baby started crying I touched it with the ID and it chimed like it usually does but when I tried to do something to stop the crying nothing worked
Hi Brin,
Please let your instructor know. They may be able to tell on the report what care event was missed.
My dog jumped on my baby and it didn’t cry but it’s hasn’t cried since I changed it almost and hour ago. I just got it One hour and thirty minutes ago so I’m scared it already shut down
Hi Grace,
Please let your instructor know. It isn’t uncommon for baby to remain silent for extended periods of time.
I took baby home and he was quiet for about an hour then he started crying so I put the ID in all the spots and held it for about 10 seconds each time I even went and watched the video on how to scan the ID but no matter what I did the ID wouldn’t get the baby to chime.
Hi Cassidy,
Please let your instructor know. It seems like you might have been given an ID that isn’t programmed for your baby. I would check that first. You can also access our Customer Support area located here: https://www.realityworks.com/knowledge-base/. There are many additional tips and tricks that might help.
Thank you.
please help, i’m worried i broke the speaker or something.
Hi Miya, sorry you are experiencing some technical difficulties. You can use our Customer Support area located here: https://www.realityworks.com/knowledge-base/. There are many useful tips and tricks that might help. There is also a number to talk to one of our support team members directly. Thank you.
my baby hasn’t made sound in over 24 hours, i have handled it well and made sure it had everything it needs. i came home from school, and fed him he fell asleep and never woke up all the lights are blinking but he won’t make a peep. i even tried giving him a head support failure and that didn’t do anything..
My baby haven’t cried for 10 hours and its not making no noises at all
Hi Dionne, please let your instructor know. Once they pull the report they will be able to tell you what happened. Thank you.
My baby made a loud beep after rocking
I got the opportunity to take a real care baby 3 baby simulator home over the weekend. The report said I immediately killed it, I don’t understand how. Can someone please explain how this happened?
If you did not handle Baby properly, or you did not tend to baby/chime your ID, Baby will shut down. Baby may also have been low on battery. If you are SURE you didn’t do anything to trigger an Abuse Shutdown… someone else might have when you weren’t looking, or something’s wrong with Baby. You should let your teacher/course instructor know and explain the situation to them, hopefully they’ll understand and let you try again with a different or fixed Baby.
I have taking good care of my baby. It last needed feeding and a diaper change at 2pm. I then put it down gently in its baby carrier. It is now 7pm and it has not made a sound. I checked for the red light to make sure it was not out of battery life and it is on. I then pick up the baby without supporting its neck just to see if it was working and it didn’t cry. What could be wrong with my baby. It was working fine.
why hasnt my baby cried of made any noise ? i didnt drop it or anything
I’m in the same situation, as well as my other classmates who have the babies right now, and we can’t get in touch with our instructor, did you figure out what happened?
I would be feeding my baby and she would just start to cry as if her head wasn’t being supported so I’d rock her for a few seconds and then give her the bottle again and she would be fine. I really don’t think I dropped the head at all. I don’t want to get a bad grade for something I didn’t do
My baby was feeding and then started to cry then wouldn’t take the bottle? What is wrong with him?
I fed my baby at noon and he cooed when done but hasn’t made a sound since and it’s almost midnight. What’s wrong with him
So I got assigned the Real Care Baby for the weekend and it didnt turns on until 4 pm. During the school hours, my friends were messing with it as in shaking it and picking it up incorrectly. I dropped the carrier with the baby in it trying to keep my friends from screwing with it more. It was supposed to turn on at 4 pm and it is currently 6:11 pm and it hasn’t made a single noise. The red light on the back is solid and the yellow light flashes every 15-20 seconds. I don’t believe anyone had done anything to the baby that would cause it to break. We were messing with it and didn’t take it seriously cause it was a fake baby doll. Any reason on why it won’t cry or make noise?
Mine is doing the same thing. It was supposed to turn on at 3 pm and it’s now almost 6 pm so I don’t know what to do.
my baby shut down earlier today and I don’t understand why. I did not abuse it, I took very good care of my baby!
i was feeding my baby and it sounded like it was going to cry then stop making noise. i plugged it in and it is making breathing noises will it count as a missed feeding?
When my baby first turned on it started crying so I fed the baby for a while then she started to cry a little so I proceeded to burp her. I never heard the burp sound but the chime sound went off and she hasn’t made a noise since. Did I do something wrong ?
my baby started at 4pm and didn’t start crying til 6:30pm and then haden’s cried since then and it’s been 3 hours. is this normal?
My baby red light is on and the yellow light is still blanking and it hasn’t cried for 8 hours is it ok?
my real care baby is not breathing nor crying nor whimpering, did it die? is there something wrong?
my baby isn’t doing anything and hasn’t needed anything for over an hour is everything ok?
The baby is just fine!
If you’re worried over the baby being shut down try placing the baby on its stomach and see if it cries.
If the baby is active it should cough or begin to whimper within a little bit.
This will not count as abuse or rough handling.
I hope this helps
i had to emergency shut down my baby because the neck was not properly put on the baby’s head
i mishandled my baby and it turnt off will it turn back on ?
My baby was compltely charged 100%. The red light was solid. Whenever I use the baby and program it. After 1-2 hours, or even when It needs a nappy change the baby will automatically end the progam and the report will say “Battery shutdown”. I don’t shut down the baby. It also needs to be connected to a charger to be programmed
my baby was eating but instead of cooing at the end, it made a beep noise. did i do something wrong?
I was feeding my baby and it made a beep sound and stopped feeding. Did I do something wrong?
mine just did the same thing, I was worried it died so I put it on its stomach to see if it would cough or if it had turned off, it coughed so I think you should be all good
My sister gave me the baby it fell asleep the second she gave it to me I set it down and it hasn’t made a sound since. I’m confused?? Help
I’m worried that I’m missing too many cares during the night. I’m a really heavy sleeper and have only woken up to one of its night cries. Will my baby shut down?
Baby is LOUD.
If you don’t care for the baby within the whimpering stage Baby will SCREAM! I don’t think you’ll miss a caring session as long as the baby is near you.
If the baby screams and it needs to be fed and you hear it screaming and feed it , will it count as a missed feeding ?
Hi I was assigned the real care baby for the weekend. I had back to back consecutive care events. I was burping the infant simulator a little too rough. He then let out a cry of a abuse and calmed down within a minute of rocking. The red light is still solid and the yellow the is still flickering at the correct speed. I don’t hear anything when the baby’s neck is being broken, a clickering sound in the speaker of the chest, and has not cried for care in over 12 hours. I need answers what is wrong with my baby
Hi Kelsey, thank you for reaching out. Your teacher will be able to run a report to see what happened.
mine is the same, did yours turn back on ?
I have a real care baby and it was crying and i got up and did every thing that i could and she went back to sleep and then she started to cry again and my mom helped me out and she went back to sleep and then i went back to sleep and the the next morning December 16th 2017 and she didn’t do anything like cry or nothing and i was far a way from her so would not sleep on her please tell me what’s going on with my baby
Hi Nyjahya. The best thing to do would be to reach out to your instructor to make sure it was programmed correctly.
you have to be careful to the littlest moves you make on the RealCare baby. Like the head support, and the abuse, don’t let the baby cry longer than 2 mins when you hear it crying you immediately figure out why it’s crying. The blog is 4 ways that the RealCare baby can turn off if it’s gotten treated wrong.
you have to be careful to the littlest moves you make on the RealCare baby. Like the head support, and the abuse, don’t let the baby cry longer than 2 mins when you hear it crying you immediately figure out why it’s crying.
The summary of this blog the four ways that the RealCare Baby can turn of. The four methods are Abuse, Batter, Emergency, and Neglects shutdowns.